Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

indicate on the Reset Password page the requirements for a new password (number, lowercase, uppercase, special character)

Why do you have to go through several trial and error to find what needs to be included in a password?

It says that it has to have between 8 and 20 characters... when the minimum is actually 12!
Then, when the user has finaly reached 12 characters, probably by adding "1234" (!), you are informed that you have to have at least one lowercase, one number and one uppercase.

Why not give the information from the get go?

  • Guest
  • Jan 24 2022
Area of the Product Security
Org/Company Name La Fondation de l'Université Laval
  • Attach files
  • Guest commented
    24 Jan, 2022 04:41pm

    The requirements can be found in KB article 195534.

    Second message is what I've got after 5 attempts! 5!

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved