We would like to remove the emplyment and spouse sections of the registration form for the Donor Service Center to streamline/shorten the process.
Entering this info in this context might feel invasive to a donor, and cause them to abandon registration. We would much rather remove these sections from the initial registration.
The primary use of this feature is to keep their contact and payment info up to date - asking for these other details at this point of user flow is just creating a potential barrier (not to all donors, but certainly for privacy conscious ones).
Additionally: please add a direct link to the service center login portal somewhere on the pages where you edit it. It's not obvious how to link donors to it from within Luminate. Should be easy enough to add (similar to how donation forms include the link at the end of the creation/editing)?
Area of the Product | Payments |
Org/Company Name | The Stop Community Food Centre |