Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
If you believe you are experiencing a defect please contact Support.
On occasion, we receive messages from donors claiming they did not receive donation confirmation email. After investigating, we learn it's because their donation was attached to an account that has a different email address listed than what they entered on the form. It'd be great if autoresponders were always sent to the email address entered on the form; not the one that Luminate has for existing records.
|Area of the Product||Donations|
|Org/Company Name||Animal Humane Society|