Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

If you believe you are experiencing a defect please contact Support.

have more specific error messages when a card is declined

When constituents get a card declined type notification it would be helpful to them if they knew why. example, if they enter the shipping address instead of the billing address and the card is declined because of the wrong billing address they should know exactly that, "Please check billing address" or something along those lines, not just the generic message you get now.

  • Eric Melanson
  • Aug 12 2020
Area of the Product Payments
Org/Company Name Holy Family Passionist Retreat Center
  • Attach files

Privacy Policy | Safe Harbor Notice | Terms of Use | Acceptable Use Policy | © 2019 Blackbaud, Inc. All Rights Reserved