Delay in donation being added to Team, Organization, Company pages

We use the API in our participant center and on personal, team, and org pages to show total donation raised. When someone donates, there is a delay in the gift showing on the page. The delay is typically 20 minutes. We would like real-time totals displayed on the pages. Often times this causes issues as certain places use totals from a different source (not loaded through the API) and then the totals are out of sync and cause support questions.

  • Guest
  • May 29 2018
  • Reviewed: Voting Open
Area of the Product TeamRaiser
Org/Company Name American Heart Association
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