Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Remove Chat suggestion from LO HelpLine message on hold when I am working on the back end editing or managing an event.

It is very frustrating to hear a message suggesting I Chat, but doesn't tell me how, and it isn't in the LO Help dropdown.  So if I cannot use it, please don't tell me about it.

  • Guest
  • Feb 12 2018
  • Reviewed: Need Further Info
Area of the Product Other
Org/Company Name Dartmouth College
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  • Admin
    Ken Cantu commented
    February 14, 2018 20:50

    Hi, is this when you are on the phone with support but on Hold? That is how I am reading it but I wanted to confirm before I sent this feedback to support management. 

    Thanks,

    Ken

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