Remove Chat suggestion from LO HelpLine message on hold when I am working on the back end editing or managing an event.

It is very frustrating to hear a message suggesting I Chat, but doesn't tell me how, and it isn't in the LO Help dropdown.  So if I cannot use it, please don't tell me about it.

  • Guest
  • Feb 12 2018
  • Reviewed: Need Further Info
LO - Current Gen / Pain point
Area of the Product Other
Org/Company Name Dartmouth College
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  • Ken Cantu commented
    February 14, 2018 20:50

    Hi, is this when you are on the phone with support but on Hold? That is how I am reading it but I wanted to confirm before I sent this feedback to support management. 

    Thanks,

    Ken

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