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Fixing the Organization search with &

Organization search with &

  • Go to Constituent 360 > Organizations
  • In the search field, type AT&T
  • Notice that you get TONS of results. “&” must be a special character in the results. Can they remove & as a special feature in the search or is this something we have to deal with?
  • This does NOT seem to be an issue when you go here:
    • TeamRaiser > Manage > Local Companies. When you search for existing companies in a teamRaiser, you can type AT&T and get exactly what you’re looking for.
  • It’s also an issue here.
    • If you go to TeamRaiser > Manage > Local Companies and then you click Add a new Company (to add a child company). If you click Find an existing Organization. When you search in this pop-up for AT&T you get NO results.
  • So three issues – in Constituent 360 you get too many results. In Team Raiser > Local Companies you get just what you’re looking for. In TeamRaiser > Local Companies > Add a company search you get nothing!
  • Guest
  • Sep 14 2017
  • Reviewed: Voting Open
Area of the Product TeamRaiser
Org/Company Name American Heart Association
  • Attach files

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