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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Incorporate an address validation tool into LO on all forms, directory address updates, and Constituent360 pages.

Biographic information entered by our end-user is downloaded from Luminate Online to our database of record.  With no address validation at the source of the data entry, the information provided is not in the format required by Canada Post.  In order to maintain the reduced postage rate for mailing of 1,000 or more, addresses must have a 95% accuracy to qualify for the reduced postage rates. 

Having the address validation tool used by all LO source forms would ensure addresses which are automatically downloaded into our database of record will meet the 95% accuracy.  Canada Post has a tool called AddressComplete uses intelligent and rapid searching to increase accuracy and relevancy.  This tool will save time and money, increase data accuracy, reduce incomplete address information, and improving overall experience for the end-user.

Website: https://www.canadapost.ca/pca

An address validation tool uses the information entered by the end-user to find a matching address.  Typing in either the postal code, street or address, the tool will find matching addresses.  The end-user will then choose the correct address which will be added to the appropriate address fields in the donation form, survey form, directory address information, or Constituent360 page.

  • Lorraine Ollson
  • Jun 14 2017
  • Reviewed: Voting Open
Area of the Product Other
Org/Company Name Western University
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