The transaction report shows total paid but if the person is paying for multiple registrants, there are no columns that show which registrants. The registration reports indicate fees were paid but not by whom. If you add a payment transactionID to the registration report, it would help reconcile payments (transaction report) and registrants as we can use the VLOOKUP function in Excel to find matching records. Alternatively, you can update the Transaction report to list all registrants with fees and show the payment info (it would show multiple times). The transaction report balances to the BBMS deposit which is great but reconciling fees with payments is very time consuming.
Area of the Product | TeamRaiser |
Org/Company Name | The Arthritis Society |