The workflow for entering an event venue is disjointed and a time sink. Zip code is input on the Identify Location Details screen, venue name, city, and state are input on the Greeting Page. Despite where these elements are used, it doesn't make sense for the admin to skip all around TeamRaiser to input the details. This is a very inefficient use of staff time. It leads to admin frustration and training issues. And as a result, many of our staff have to come to National for help making what should be a simple edit to their TeamRaiser.
Area of the Product | TeamRaiser |
Org/Company Name | JDRF |