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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Allow for exclusion lists/groups in email beta.

Currently, our eNewsletter send involves us sending to 'all emailable constituents', and then excluding out groups from there (various contact restrictions, deceased, major gifts contacts from RE, etc.).

We also send a different version of our eNewsletter to our new monthly donors. I pull this from RE as close to the newsletter send date as possible, create an LO group, and our marketing coordinator just has to exclude this group when she sends (I follow up by creating the new monthly version and sending it). It adds an extra level of work/complication to then have to create a query that will exclude everything I need to exclude (after building the exclusion groups manually from RE), create ANOTHER group to target, and load this group into a list in the BETA in order to send. 

We're also looking at working on email best practices, where we begin to exclude people who haven't opened their emails in a certain period of time, but again, this would require an added step of querying/group building that makes the process more confusing. 

Pretty pretty please add exclusion list functionality in BETA?

  • Kate Foote
  • Apr 9 2019
  • Reviewed: Voting Open
  • Attach files
  • Emily Abbott commented
    11 Apr 19:14

    I just spent a few hours making a registration email in beta for our teamraiser event only  to find that its absolutely useless since I cant suppress people who already registered or donated. 

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