Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Make BB Secure Payments offer Sustainer Payments as a TOP priority

Thanks to excellent articles from Blackbaud and others, the nonprofit community is now focused on getting sustaining donors now that we know the incredible value that sustainers bring to our organizations. Thus I was astounded to read that the new Secure Payments system doesn't accept sustainer giving! The suggestion to tell a donor interested in Sus giving to go to another page is insane (we know there would be a significant drop off of gifts).There is a big disconnect between your smart fundraising staff and your business people. You need to make your payment  system accept sustainer gifts!

  • Dale Anania
  • Mar 27 2017
  • Reviewed: Voting Open
Area of the Product Payments
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