Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.
All Support Case notifications, state, "As with all case notifications, please do not reply to this email, but use the link embedded above." However, when you click on the link above, you are taken to the support page listing all of your cases instead of the case to which you received an update. It would be much easier to either be able to just reply to the message and have the reply create a new case comment or to at least have the support link go to the specific ticket to which the email refers.