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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Allow soft credit to exceed 100% of transaction value.

We are running into increasing situations with third-party processors that are taking a cut of donations before processing. The latest case is with a company called Benevity. We have a need to record a donation and then apply a number of soft credit donations where the total of the soft crediting will exceed 100%. The reason for this is Benevity is deducting a processing fee and we need to record the exact amount on the record for Benevity as it is a donor advised fund, but we also must soft credit the donation for the full intent of their donation *before* Benevity deducts their processing fee. Thus, the total of the soft credits would be slightly above the actual check amount.

  • Robert McAllen
  • Jun 9 2015
  • Reviewed: Voting Open
Area of the Product Payments
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