Welcome to Luminate Ideas!

Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Allow your non-profits to use symbols in their subject lines

Industry studies have showed that using symbols in subject lines can increase open rates by 20%. The email product in Convio does not allow this.� Costing us open rates and conversions. I've brought this up for a year now and never get an answer why the Convio product team cannot make this simple adjustment that would benefit their customers.
  • Deleted User
  • Mar 31 2015
  • Reviewed: Voting Open
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  • Devin Gladstone commented
    16 Jul, 2015 08:17pm

    There is a work around to this one, which I finally got from someone at Convio after years of asking for this. Email me if you'd like me to send you the info.

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