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Please submit all product enhancement ideas below. We welcome your feedback; your ideas will be reviewed by the Product Manager that oversees the development of that part of the product on an ongoing basis and updated with its current status monthly based on our product planning process. Ideas you submit could help us shape features currently in development or grow our repository of requirements for our next big enhancement. Thank you for taking the time to share your thoughts and expertise with us.

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Make Refund Processing its own Security Permission Setting

Refund processing should be its own separate security permission setting. I want my customer service representatives to be able to generate receipts for transactions if a donor calls to say they didn't receive their autoresponder. But I do not want these same representatives to have the ability to process refunds. This is a big security risk. Currently, the ability to process refunds is grouped with being able to generate receipts under a blanke "Change Transactions" permission, so I am unable to offer the receipt functionality to my customer service representatives.
  • Ken Cantu
  • Jun 9 2015
  • Reviewed: Voting Open
Area of the Product Security
  • Attach files

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