In a recent Toronto User Group session, Canadian clients identified a need to improve the receipting process for Canadians using Luminate. Specifically, the ability to turn on/off receipting where needed and types of giving that are not eligible f...

Many supporters have their email addresses and names displayed on the unsubscribe page, so I would like to request that the unsubscribe page be served over a secure connection.

At times, donors will request that we set up a pledge or recurring gift with a start date in the future. When entering this data into LCRM or LO, we are allowed to enter a future start date but then it defaults to today's date and processes the fi...

Cybersecurity insurance is starting to require MFA logins for all financial and CRM software

Currently when using a link from the document library, it is not secure.

At this time, it is believed that a 1024 bit secured DKIM record is insecure. See the following article from the National Institute of Standards and Technology: https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-131Ar2.pdf#page=1...

As of Feb 2023, TLS 1.3 is the recommended version for securing online transactions. It has support from Chrome, Firefox and Edge. It is supported by Apache and Nginx. It's faster and more secure as handshakes only require one round-trip instead o...

We've had thousands of records created by bots submitting through survey forms on our site and getting around javascript validation and even capcha. These records always seem to have matching first and last names. If LO would just block records wi...

According to support articles, including our organization's name in the sender field is legally required for federal targets, but not for state/municipal targets. Yet there is currently only one template for advocacy alerts and it offers no option...

If there is an option to designate your giving, to a specific fund area, it should be an option that can be listed on the tax receipt sent to the donor for clarity and transparency. .